Your Listing Sold, Congratulations!
Now it’s time to pack it up and get it in the mail so that you can get paid! Here’s a step-by-step guide to walk you through the next steps of your destash, once your listing has sold.
Packing up fabric for shipping
Packing up your destashed fabric can be as simple or special as you’d like it to be! We suggest starting by printing out the packing slip, which can be found in your shop dashboard.
Go to Store Manager> Orders> and click on the icon with a “P”. This is your packing slip, which you will include in your package when you ship. On the packing slip, you can write a note to your fabric’s new owner. We like “Thanks for giving my fabric a new home” or something like that! You can tie it all up with a fabric scrap bow or keep it minimalist. It’s completely up to you!
How to Update Shipping Status (and Get Paid)
Once you’ve shipped your item, it’s time to let Tom know so that he can get your money to you! It’s all about the status updates!
Head to your Store Manager. Click on Orders. Next to the order you have shipped, you will see an icon of a truck. Once you click the icon, your order will be marked as shipped in the FeelGood Fibers system and your payment can be released. We release all payments manually, so please be patient if you don’t receive it right away. But you should receive payment within 24 hours of shipping.
How to Update Tracking Information
When you mark an item as shipped (see above), you will arrive at a new screen that says “Mark item(s) as shipped and provide tracking information”. Adjacent to this will be a blue truck icon. Click the icon and enter your tracking information here.
When to ship
We expect sellers to ship within 1-3 days of receiving an order. We understand that this might not be possible sometimes. In that case, we ask that you please email us and your buyer to let them know the status of the order.
Notifying the buyer
While we do not require it, notifying the buyer is always appreciated and helps to build a sense of community! You can find your buyer’s email address in the Order section of your Store Manager. Click on the order number and underneath BILLING DETAILS you will find your buyer’s email address.
You did it! It’s time to celebrate (and buy some more fabric!)